In this course, you will learn about ABBYY Timeline Task Mining features, which facilitate the ability to “connect the dots” between user task data, system logs, and business data. This empowers organizations to locate candidates for process automation, and thus reduce process friction, thereby improving customer service, and accelerating the benefits of digital transformation. This course is created based on ABBYY Timeline, version 6.1.
Course duration: ~ 2 hours
Access duration: 365 days
This course is an addition to the entire ABBYY Timeline courses set; we recommend you take the following courses prior to the ABBYY Timeline Task Mining course:
1) ABBYY Timeline Core Functionality version 6.1;
2) ABBYY Timeline Analysis version 6.1.
During this course you will learn how to:
- Analyze desktop user interaction data, and seamlessly link it with process details mined from system event data;
- Identify repetitive tasks within your processes;
- Identify tasks which are best for automation;
Equipment required for course participation:
- Laptop or desktop computer with a dual-core CPU;
- Internet connection and internet browser;
- Headset or speakers;
- Computer mouse
Agenda:
The course consists of one e-learning lesson which contains video explanations, and interactive content, focusing on mastering essential skills and program functions.
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